The Cold, Hard, No-Holds-Barred, Tell-It-Like-It-Is, Bare Bones, Truth About Customer Service You AREN’T Going To Want To Hear!

Do you think YOU provide great customer service?

You might want to think again.

Then again…….you might NOT want to read this book!

Click here to view my Audio Programs

Click HERE to purchase ‘The Book On Customer Service’ for ONLY $3.97

Having owned 7 successful businesses over the past 36 years, I know a thing or two about customer service.  Some folks say I wrote the book on it.  And they’re right!

The title of my new book is, “The Book On Customer Service”.

I’ll be including chapters right here on this site, so stay tuned…..I’ll let you know each time a new chapter is added.

I’d love to bring my Customer Service Seminar to your office, convention, or association meeting.

It’ll knock your socks off…..I GUARANTEE IT!

Contact me at 770-993-0004 or email me at

Also, check out